Jacobsons Tele Interact can drive in-bound or outbound telephone campaigns. Whether for short or long tactical assignments, Jacobsons’ trained tele-agents team is proficient in the many languages spoken in the Middle East.
Outbound
- Pre-qualify leads for your sales staff and even book their appointments
- Follow-up your mail, fax or e-mail campaigns to boost leads
- Generate bookings for your events, exhibition stand traffic, etc.
In-bound
- Handle inquiries generated by your response advertising and pre-qualify prospects
- Channel feedback related to sales promotions – Information Desk
- Maintain the human relationship with your customers: answer their questions, register their complaints and opinions etc - Customer Helpline
- IVR service - automated voice capture and conversion to data
- Manage your order processing needs – Order Line
