Generating business gain through CRM platforms CRM platform trends by and large focus on the latest CRM business applications. It also highlights on types of CRM platforms that are in demand currently. Customer Relationship Management is a buzzword in the marketing industry for decades now. With the...
Importance of continuing customer relations Considering the complexity of business to business(B2B) client engagements, maintaining high-value relations remains a prime focus area for every business. A well-structured client engagement allows you to streamline the daily client tasks and drive business excellence. It also helps in achieving a...
Customer Relations Management (CRM) System fails are almost inevitable in our dynamic business world. Research indicates that 30-50% of all CRM system implementation projects fail to achieve their objectives. Let’s understand some of the underlying reasons for a CRM system for not meeting the organizations' expectations. CRM...